API by router
Voice outbound
POST
instance_id*Instance IdFormat
uuidapplication/json- body
calls*array<>Items
items <= 30delay_between_ms?Delay Between MsRange
500 <= value <= 10000Default
2000Successful Response
response?unknownapplication/jsoncurl -X POST 'https://example.com/internal/v1/instances/497f6eca-6276-4993-bfeb-53cbbbba6f08/voice/batch-call' \ -H 'Content-Type: application/json' \ -d '{ "calls": [ { "to_number": "string" } ]}'Example Response
nullPOST
instance_id*Instance IdFormat
uuidapplication/json- body
context?Context for the agent (worker name, shift details, etc.)
customer_id?|nullfrom_number?|Caller ID (from channel endpoint)
max_duration_seconds?Max Duration SecondsRange
30 <= value <= 1800Default
300to_number*To NumberPhone number to call (E.164 format)
Successful Response
response?unknownapplication/jsoncurl -X POST 'https://example.com/internal/v1/instances/497f6eca-6276-4993-bfeb-53cbbbba6f08/voice/call' \ -H 'Content-Type: application/json' \ -d '{ "to_number": "string"}'Example Response
null